The term system is from the 1610s, "the whole creation, the universe," from Late Latin systema "an arrangement, system," from Greek systema "organized whole, a whole compounded of parts," from stem of synistanai "to place together, organize, form in order."
Products have become services and services have become products. Because of this evolution in business it has become important for companies to invest in systematic, design-based innovation that engages people at the deepest level. Many large "service" companies are investing in research and development facilities. Please keep in mind these four prongs of Toyota's immersion training - “There’s no substitute for direct observation,” “Proposed changes should always be structured as experiments,” “Workers and managers should experiment as frequently as possible,” “Managers should coach, not fix.” Take a look at your systems and continually innovate.
Arrangement of things, compound all parts and systems, organization