The term onboarding means "that is on board," and is from 1966 as one word. Originally of spaceships. The onboarding process is arguably the most important step for talent, customers, and vendors. How companies onboard the assets can determine future performance. Create systems and processes for onboarding. Leverage organizational resources to create the best first impression. Be memorable. Follow-up immediately. Be unique. Ask questions and listen. People are different so model accordingly.