_Energy

The term energy is from the 1590s, "force of expression," from Middle French énergie (16c.), from Late Latin energia, from Greek energeia "activity, action, operation," from energos "active, working," from en "at" (see en- (2)) + ergon "work, that which is wrought; business; action."

Some decision makers will pick up the phone like they wish you weren’t alive anymore. Match that intensity with confidence as you let them know why you’re calling. Let go of your fears. Introduce yourself if necessary. Synchronize with your conversation partner. Say the other person's name now and then. Give acknowledgement cues. Keep your body language open and receptive. Stay engaged in the conversation.

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Force of expression, energize into action, synchronization